Daily Shuttle Boat to Moyo Island

INCLEMENT WEATHER POLICY :
* In the event of inclement weather (severe storm, pouring rain, and/or lightning in the area of tourist destination), SACO will close and reschedule the tour to ensure the safety of all customers and crews. Reopening of the tour will be determined based on weather alerts and forecasts at the time of closure.
* For any rescheduling due to force majeure, SACO is not responsible directly or indirectly for matters relating to rescheduling and any costs incurred as a result of rescheduling.

CANCELLATION & RESCHEDULE POLICY :

The applicable option is based on the time we receive your cancellation request before the scheduled tour departure:

* More than 14 days before departure: Choose a full refund or reschedule to another available date.
* More than 7 days and up to 14 days before departure: Choose a 75% refund or reschedule to another available date.
* At least 48 hours and up to 7 days before departure: Choose a 50% refund or reschedule to another available date.
* Less than 48 hours before departure: No refund or rescheduling is available.

Important: The time your cancellation request is received determines which rule applies. For example, a request received 36 hours before departure falls under the less-than-48-hours rule; it is not eligible for the 50% refund option.